DTM
DTM Partner
The Finlogic Group is the Italian distributor of DTM Print on-demand color label printers, offering certified technical support. Choose from a wide variety of desktop digital printer models for on-demand in-house production of micro, small, and medium quantities of labels.
DTM Print
DTM Print is an international OEM and solution provider based in Germany specializing in digital printing and die-cutting systems . It is the only company in the world with twenty years of experience in developing digital printers, first for CDs and DVDs (still available upon request) and then for roll-fed labels. Printing services.
As a pioneer in specialized digital printing and with decades of experience, it has represented Primera Technology's US brand in EMEA for many years, under the name Primera Europe GmbH. In addition to its own products, it works closely with manufacturers to provide the best printing solutions and blank labels for digital printers.
Warranty conditions
To reduce downtime, DTM Print offers support programs designed for business continuity. Each option expedites processing and shipping, allowing you to plan interventions and costs more predictably. Below is a summary of the solutions with typical timeframes: choose the plan that best suits your print workflow and contact us for a personalized guarantee.
DTM Express Repair
Ensures faster repair. Processing time at DTM Print is reduced from 5–12 business days to 2–4 working daysTotal downtime (processing + shipping) is approximately 4–7 working days.
DTM Exchange Guarantee Drive replacement with average processing time 1–3 working days at DTM Print.
Total downtime (processing + shipping) generally 2–5 working days, as the replacement unit is shipped after the defective one arrives.
Hot-Swap DTM
Maximum continuity: the replacement unit is shipped immediately after requesting assistance.
Processing in about 1 working day and total inactivity 1–3 working days, to continue production without interruptions.